Terms & Conditions

Welcome to Sujata Creation. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

1. General

These terms apply to all users of the website.
By using our website, you agree to follow all applicable laws and regulations.
We reserve the right to update or modify these terms at any time without prior notice.

2. Products

All products are handcrafted; slight variations in color, design, or size may occur.
We strive to display product images accurately, but actual colors may vary due to screen settings.
All product descriptions and prices are subject to change without notice.

3. Orders

Once an order is placed, you will receive a confirmation via Email.
We reserve the right to cancel any order due to stock issues, pricing errors, or suspicious activity.
Orders cannot be modified once they are processed.

4. Pricing & Payments

All prices are listed in INR (₹) and are inclusive/exclusive of taxes as applicable.
We accept secure online payments.
We are not responsible for payment failures due to technical issues from payment providers.

5. Shipping

Orders are processed and shipped within the specified time mentioned in our Shipping Policy.
Delivery timelines are estimates and may vary due to external factors.
Customers must provide accurate shipping details.

6. Returns & Refunds

Returns are accepted only for damaged, defective, or incorrect products.
Requests must be raised within 48 hours of delivery.
Please refer to our Return & Refund Policy for detailed information.

7. Cancellation

Orders can be cancelled only before they are dispatched.
Once shipped, cancellation is not allowed.

8. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Sujata Creation.
Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability is limited to the purchase value of the product.

10. User Responsibilities

You agree not to misuse the website or engage in fraudulent activities.
You must provide accurate and complete information while placing orders.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

12. Contact Us

For any questions regarding these Terms & Conditions, please contact us:
📧 Email: sujatacreation21@gmail.com
📞 Phone/WhatsApp: +91 9875304063